FedEx revolutionized the small-package ground market in 1985 and has been on the go ever since. By being the first small-package ground carrier to use barcoding and automated sortation technology, the company provided customers with shipment data never before available. Now in the 21st century, the company remains the only small-package ground carrier operating a network of automated stations.
FedEx treats small-package shipping like the important business function it is. The result is win-win situation for every customer - competitive pricing with value-added technology.
Contracting with Ground, independent businesses provide two types of services to its customers:
Each business contracts to provide service for line haul runs and spots, or pickup and delivery services for a contracted service area. These businesses purchase or lease their own vehicles and are responsible for hiring and training drivers and staff, and planning and executing the day-to-day operations.