Frequently Asked Questions

1. Can A Contractor Own Ground and Delivery Work Areas?


Yes. Contractors may provide pick-up and delivery service exclusively to commercial or residential service areas or operate a combination of Ground and Home Delivery work areas.


2. How Much Control Does Ground Exert on The Day-To-Day Operations of Contractors?


The responsibilities of both the company and the contractor are detailed in the Operating Agreement, which is based on meeting customer requirements, applicable laws and industry standards – not company control. All Ground customers expect predictable service with each transaction and many define their service expectations in their customer contracts. Exceeding these expectations is what drives customers to choose "The Company" Ground over other delivery options and is the key to growing a successful small business.


3. How Many Work Areas Can A Contractor Acquire?


There is no limit to how many work areas an independent contractor may acquire. There are, however, station specific guidelines in place to avoid excessive dependence for network service on any single contractor in a single station.


4. Why Do Small Businesses Contract with Ground?


The independent contractor model provides a small business with an opportunity to expand its success in association with a powerful, globally-trusted brand.


5. What Can I Expect to Make by Owning Delivery Routes/Contracted Service Area?


Profits will vary based on where your routes are located, the density of delivery area, the number of stops and packages delivered each day and other factors like cost of workers compensation, fuel and employee wages. Most ISP's report gross operating margins of 10-25 percent before owner salary and income taxes.


6. What Are the Financing Options to Buy  Routes?


The least expensive source of financing for most people who buy a route will be an SBA loan, which can be for working capital and to buy equipment. To qualify for an SBA loan, you will typically need to meet the following requirements: - 660+ credit score - Existing route should be cashflow positive - Collateral (e.g. personal real estate, vehicles, etc.) If you meet these requirements, we recommend SmartBiz for SBA loans. They excel at relatively quick turnarounds on SBA loans, and you can find out in minutes how much funding you’re eligible for. ROBS financing is another low-cost option. Through a ROBS, aka ‘Rollover as Business Startup’, you can finance a business using your retirement account. You can learn more in our Ultimate Guide to ROBS Financing, or apply via Guidant Financial, our recommended ROBS Provider.


7. How Much Can I Sell My Delivery Routes/Contracted Service Area For?


The average contracted service area (CSA) or route sells between 2.5 - 4.0 times free cash flow or earnings before interest, tax, depreciation and amortization (EBITDA) which is a measure of Independent Service Provider.

Have Other Questions?

Call Steve @ +1 (480) 710-1662 or email steve@smrcapital.com